{"id":19058,"date":"2022-04-29T22:22:00","date_gmt":"2022-04-29T22:22:00","guid":{"rendered":"https:\/\/www.franklincovey.com\/?page_id=19058"},"modified":"2024-09-04T10:57:19","modified_gmt":"2024-09-04T08:57:19","slug":"practice-4-create-a-culture-of-feedback","status":"publish","type":"page","link":"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/solutions\/6-critical-practices__trashed\/practice-4-create-a-culture-of-feedback\/","title":{"rendered":"Practice 4: Create a Culture of Feedback\ufffc"},"content":{"rendered":"\n<section class=\"block block-cta-hero \">\n\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"linked\">Courses<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"separator\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/\" alt=\"The 6 Critical Practices for Leading a Team\u2122\">The 6 Critical Practices for Leading a Team\u2122<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Practice 4: Create a Culture of Feedback<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-courses\">\n\t\t\t\t\t<div class=\"uk-flex\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-3-set-up-your-team-to-get-results\/\"><span class=\"cta-arrow reverse\"><\/span> Practice 3<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-5-lead-your-team-through-change\/\">Practice 5 <span class=\"cta-arrow\"><\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n\t\t\t\tdata-src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/uploads\/sites\/3\/2022\/04\/cp-4_header.jpg\"\n\t\t\t\talt=\"\"\n\t\t\t\twidth=\"435\" height=\"430\"\n\t\t\t\tclass=\"image-main lazy\">\n\t\t<\/div>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_0929c73e56337c48f5e8fc33a54e0881\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Balance courage and consideration.\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>When it comes to giving feedback, there are two extremes:<\/p>\n<ul>\n<li>Too much courage. This type of leader has no problem telling anybody what they think. They often give too much feedback, too harshly, and too often.<\/li>\n<li>Too much consideration. For this other type of leader, the thought of giving someone tough feedback makes them want to throw up. So, they avoid it entirely, and the problems not only persist, but grow.<\/li>\n<\/ul>\n<p>Both extremes of the spectrum do their teams a disservice. With too much courage and not enough consideration, self-esteem or confidence can be destroyed. But just as damaging is too much consideration and no courage, where the leader unintentionally abandons their team. By not giving feedback at all or being too vague, they\u2019re reinforcing employees\u2019 weaknesses. The team members keep falling into the same traps that hinder their performance and growth.<\/p>\n<p>Failing to give feedback also damages the team\u2019s perception of the leader. If they seem to be ignoring a challenging or difficult issue, the team may see them as weak and lose confidence in their abilities.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-lead-gen format-large\">\n        <div class=\"uk-child-width-1-2@m uk-child-width-1-2@s uk-grid-match\" data-uk-grid data-uk-height-match=\"target : .title\">\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">Crucial Insights For First-Level Leaders  <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Leading a team requires a different skillset than working as an individual contributor.<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/events.benelux.vps.buzztestserver.co.uk\/crucial-insights-for-first-level-leaders\/\" download class=\"btn btn-white btn-download\"  target=\"_blank\" alt=\"Download Now\">Download Now <span><\/span><\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Free Event<\/p>\n                        <div class=\"title\">Join us for a complimentary live online event on leadership <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Discover the proven best practices to develop your people into a high-performing team.<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"\/en\/events\/\" class=\"btn btn-white\" target=\"_self\" alt=\"Register Now\">Register Now<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-image-with-text \">\n    <div class=\"uk-flex uk-justify-sb has-background bg-color-gray\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">Clarify Intent<\/h2>                <p>Giving feedback comes down to motives. The team must know and believe that their leader\u2019s intent is to help them develop their skills and talents.<\/p>\n                            <\/div>\n            <div class=\"it-image\">\n                                    <img decoding=\"async\"\n                        src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                        data-src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/uploads\/sites\/3\/2022\/04\/cp4.png\"\n                        alt=\"\"\n                        class=\"bw-to-color lazy\">\n                            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_1228de6a16a6b7a392b3994f03d28679\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Effective Feedback\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>The ineffective leader mindset is to think of themselves as \u201cthe fixer\u201d: their team has problems, so they think it\u2019s their job to point out what the team is doing wrong through feedback. In contrast, the effective mindset is all about unleashing the potential in others\u2014including the leader themselves, when they seek feedback.<\/p>\n<p>People regard feedback differently based on their individual experiences, but some universal principles apply to almost everyone. Feedback matters just as much to a young employee working her first job out of college as it does to the thirty-year veteran starting to think about retirement.<\/p>\n<p>As leaders master giving and receiving feedback through practice, they\u2019ll get to a place where they can use their natural instincts to grow a culture in which constructive, well-intended thoughts flow freely in both directions. Everyone feels heard and respected, and performance and productivity blossom.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-pull-quote\">\n    <img decoding=\"async\" class=\"quote\" src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/themes\/franklincovey\/img\/quote.png\" alt=\"Quote PNG\">\n    <div class=\"quote-inner\">\n        <h2>One of the greatest gifts you can give another human being is constructive feedback on a blind spot they never knew they had. It\u2019s a great disservice not to say what needs to be said because it isn\u2019t comfortable. Care enough to give honest, accurate feedback.<\/h2>\n        <p class=\"quote-author\">&mdash; Dr. Stephen R. Covey<\/p>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-colorful-link-farm format-large\">\n    <div class=\"link-farm-inner\">\n        <h2>Resources<\/h2>\n                        <div class=\"farm-links\">\n            <div class=\"farm-grid\" style=\"grid-template-columns: repeat(3, 1fr);\">\n                            <div>\n                    <div class=\"farm-link  color-blue\">\n                                                    <a href=\"\/en\/resources\/\" target=\"_blank\">Resource Center<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-blue\">\n                                                    <a href=\"https:\/\/msb.franklincovey.com\/\" target=\"_blank\">Mission Statement Builder<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-blue\">\n                                                    <a href=\"https:\/\/resources.franklincovey.com\/podcasts\" target=\"_blank\">FranklinCovey Podcasts<\/a>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-numbered-grid bg-color-gray\">\n\t<div class=\"title\">The 6 Critical Practices for Leading a Team\u2122<\/div>\n\t<div class=\"uk-grid-medium columns uk-child-width-1-4@m uk-child-width-1-2@s\" data-uk-grid data-uk-height-match=\"target: .column\">\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">01<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-1-develop-a-leaders-mindset\/\" alt=\"Develop a Leader\u2019s Mindset\">Develop a Leader\u2019s Mindset<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Leading a team requires a different mindset than working as an individual contributor. Explore the critical mindset shifts that will maximize success as a leader of others.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">02<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-2-hold-regular-1-on-1s\/\" alt=\"Hold Regular 1-on-1s\">Hold Regular 1-on-1s<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Increase engagement of team members by conducting regular 1-on-1s, deepen your understanding of team member issues, and help them solve problems for themselves.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">03<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-3-set-up-your-team-to-get-results\/\" alt=\"Set up Your Team to Get Results\">Set up Your Team to Get Results<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column is-active\">\n\t\t\t\t\t<div class=\"number\">04<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCreate a Culture of Feedback\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Give feedback to develop team member confidence and competence; improve your own performance by seeking feedback from others.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">05<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-5-lead-your-team-through-change\/\" alt=\"Lead Your Team Through Change\">Lead Your Team Through Change<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Identify specific actions to help team members navigate and accelerate through change and achieve better performance.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">06<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/solutions\/6-critical-practices\/practice-6-manage-your-time-and-energy\/\" alt=\"Manage Your Time and Energy\">Manage Your Time and Energy<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <div class=\"title\">Engage with us. 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