{"id":31099,"date":"2024-12-23T12:14:20","date_gmt":"2024-12-23T11:14:20","guid":{"rendered":"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/?page_id=31099"},"modified":"2024-12-30T10:15:58","modified_gmt":"2024-12-30T09:15:58","slug":"habit-5-seek-first-to-understand-then-to-be-understood","status":"publish","type":"page","link":"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/habit-5-seek-first-to-understand-then-to-be-understood\/","title":{"rendered":"Habit 5: Seek First to Understand, Then to Be Understood\u00ae"},"content":{"rendered":"\n<section class=\"block block-cta-hero \">\n\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"linked\">Courses<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"separator\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/the-7-habits-of-highly-effective-people-5-0\/\" alt=\"The 7 Habits of Highly Effective People\u00ae\">The 7 Habits of Highly Effective People<sup>&reg;<\/sup><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Habit 5: Seek First to Understand, Then to Be Understood<span>&reg;<\/span><\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-courses\">\n\t\t\t\t\t<div class=\"uk-flex\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-4-think-win-win\/\"><span class=\"cta-arrow reverse\"><\/span> Habit 4<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-6-synergize\/\">Habit 6 <span class=\"cta-arrow\"><\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image\">\n\t\t\t\t\n\t\t\t\t<img\n\t\t\t\t    src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/uploads\/sites\/3\/2024\/12\/mrk2177200_habit-5-614x614-1.jpg\"\n\t\t\t\t    alt=\"\"\n\t\t\t\t    width=\"614\"\n\t\t\t\t    height=\"614\"\n\t\t\t\t    fetchpriority=\"high\"\n\t\t\t\t    loading=\"eager\"\n\t\t\t\t    decoding=\"async\"\n\t\t\t\t    class=\"image-main hero-image\"\n\t\t\t\t\/>\t\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2><h2>The Principle of Respect<\/h2>\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>We spend years learning how to read, write, and speak. But what about listening? What training do we get that enables us to listen so we really, deeply understand others? Habit 5: Seek First to Understand, Then To Be Understood is about listening before we speak.<\/p>\n<p>Our default tendency is to try to get our point across. In doing so, we may ignore the other person completely, pretend that we\u2019re listening, or focus on the words and miss the meaning. At work, that means we might not fully understand a problem before we go to solve it. At home, it might mean we miss out on a chance at deeper connection with the people who matter most.<\/p>\n<p>Habit 5 is about learning to suspend our desire to respond automatically. It\u2019s about practicing a deeper and more intentional kind of listening. And then, when it is our time to be understood, it\u2019s about expressing our point of view in a clear and articulate way that keeps our audience\u2019s needs in mind.<\/p>\n                \n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-image-with-text\">\n    <div class=\"uk-flex uk-justify-sb has-background\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">Autobiographical vs. Empathic Listening<\/h2>                <p>When we listen autobiographically, we turn the other person\u2019s story into our story. We filter everything they say through our own experiences, values, and perspective.<\/p>\n<p>When we listen empathically, we create space for others to share their perspective and emotions. And in the process we build a deeper sense of connection and understanding.<\/p>\n                            <\/div>\n            <div class=\"it-image\">\n                <img decoding=\"async\" \n                    src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                    data-src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/uploads\/sites\/3\/2024\/12\/autobiographical-listening_785x450-700x401-1.webp\"\n                    alt=\"\"\n                    class=\"bw-to-color lazy\">\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-pull-quote\">\n    <img decoding=\"async\" class=\"quote\" src=\"https:\/\/benelux.vps.buzztestserver.co.uk\/en\/wp-content\/themes\/franklincovey\/img\/quote.png\" alt=\"Quote PNG\">\n    <div class=\"quote-inner\">\n        <h2>\u201cIf I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood.\u201d<\/h2>\n        <p class=\"quote-author\">&mdash; Dr. Stephen R. Covey<\/p>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-numbered-grid bg-color-gray\">\n\t<h3>The 7 Habits of Highly Effective People<\/h3>\n\t<div class=\"uk-grid-medium columns uk-child-width-1-4@m uk-child-width-1-2@s\" uk-grid uk-height-match=\"target: .column\">\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">01<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-1-be-proactive\/\" alt=\"Habit 1: Be Proactive\u00ae\">Habit 1: Be Proactive\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Focus and act on what you can control and influence instead of what you can\u2019t.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">02<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-2-begin-with-the-end-in-mind\/\" alt=\"Habit 2: Begin With the End in Mind\u00ae\">Habit 2: Begin With the End in Mind\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Define clear measures of success and a plan to achieve them.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">03<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-3-put-first-things-first\/\" alt=\"Habit 3: Put First Things First\u00ae\">Habit 3: Put First Things First\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Prioritize and achieve your most important goals instead of constantly reacting to urgencies.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">04<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-4-think-win-win\/\" alt=\"Habit 4: Think Win-Win\u00ae\">Habit 4: Think Win-Win\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Collaborate more effectively by building high-trust relationships.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column is-active\">\n\t\t\t\t\t<div class=\"number\">05<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tHabit 5: Seek First to Understand, Then to Be Understood\u00ae\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Influence others by developing a deep understanding of their needs and perspectives.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">06<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-6-synergize\/\" alt=\"Habit 6: Synergize\u00ae\">Habit 6: Synergize\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Develop innovative solutions that leverage diversity and satisfy all key stakeholders.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"column \">\n\t\t\t\t\t<div class=\"number\">07<\/div>\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/habit-7-sharpen-the-saw\/\" alt=\"Habit 7: Sharpen the Saw\u00ae\">Habit 7: Sharpen the Saw\u00ae<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Increase motivation, energy, and work\/life balance by making time for renewing activities.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section class=\"block block-colorful-link-farm\">\n    <div class=\"link-farm-inner\">\n        <h2>Resources<\/h2>\n                        <div class=\"farm-links\">\n            <div class=\"farm-grid\" style=\"grid-template-columns: repeat(3, 1fr);\">\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"\/en\/the-7-habits-effect\/\" target=\"_blank\">The 7 Habits Effect<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"\/en\/resources\/\" target=\"_blank\">Resource Center<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"https:\/\/msb.franklincovey.com\/\" target=\"_blank\">Mission Statement Builder<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"https:\/\/resources.franklincovey.com\/podcasts\" target=\"_blank\">FranklinCovey Podcast<\/a>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <h2>Engage with us. Request a demo.<\/h2>\n                                <\/div>\n        <div class=\"fw-text\">\n            \n            <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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